Términos y condiciones

IMPORTANT BOOKING INFORMATION

- PLEASE PLAN YOUR JOURNEY AND MAKE SURE YOU ARRIVE TO YOUR COURSE ON TIME

- ALL COURSE FEES AND DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE. COURSE DATES ARE NON-TRANSFERABLE EXCEPT IN EXTENUATING CIRCUMSTANCES WHERE EVIDENCE I.E. MEDICAL CERT/COVID19 POSITIVE TEST IS PROVIDED. A TRANSFER FEE MAY BE REQUIRED IN THIS INSTANCE.

- IF YOU HAVE PAID A DEPOSIT BY BACS, THE REMAINDER MUST BE PAID NO LATER THAN ONE WEEK BEFORE THE COURSE START DATE.

- PHONES WILL BE EXPECTED TO BE TURNED ON SILENT MODE DURING LEARNING. YOU WILL NEED YOUR PHONE DURING SOME PRACTICAL TO TAKE PHOTOS TO TRACK YOUR PROGRESS.

BY PLACING YOUR BOOKING YOU HAVE AGREED TO BE BOUND BY OUR TERMS AND CONDITIONS.

PLEASE BE AWARE THAT GROUP COURSES REQUIRE A MINIMUM OF TWO ATTENDEES. IF THE MINIMUM GROUP NUMBERS AREN’T MET, YOU’LL BE GIVEN THE OPTIONS TO PAY FOR A 1:1 COURSE OR TO BE ADDED TO THE NEXT GROUP DATE.

YOU CAN ARRANGE YOUR INSURANCE THROUGH MANY DIFFERENT BEAUTY INSURANCE PROVIDERS WHICH WE WILL COVER DURING YOUR COURSE IF YOU ARE NOT ALREADY PREVIOUSLY. 

WE LOVE TO SEE STUDENTS’ WORK SHARED ON SOCIAL MEDIA. TAG US @BLADETRAININGACADEMY TO BE FEATURED ON OUR PAGE!

COVID UPDATE – PLEASE BRING YOUR OWN FACE MASK/VISOR AND HAND SANITISER. PLEASE DO NOT ATTEND IF YOU HAVE ANY SYMPTOMS; CONTACT US AS SOON AS POSSIBLE IF YOU FEEL UNWELL IN THE DAYS BEFORE AND WE’LL BE AS FLEXIBLE AS POSSIBLE.

COURSE PAYMENT & REFUND INFORMATION

PAYMENTS

A NON-REFUNDABLE DEPOSIT IS REQUIRED AT THE TIME OF BOOKING. THE BALANCE MUST BE RECEIVED 1 WEEK BEFORE THE DATE OF THE COURSE. IF FULL PAYMENT IS NOT RECEIVED PRIOR TO THIS DATE, BLADE ACADEMY RESERVES THE RIGHT TO REFUSE THE CLIENT A PLACE ON THE BOOKED COURSE. SHOULD YOU HAVE A DISCOUNT CODE OR CREDIT ON ACCOUNT, PLEASE APPLY THIS AT CHECKOUT AS THESE WILL NOT BE ACCEPTED ONCE PAYMENT HAS BEEN MADE. BLADE ACADEMY RESERVES THE RIGHT TO CHANGE COURSE PRICES OR RUN OFFERS AT ANY TIME. ONCE A COURSE BOOKING HAS BEEN MADE, THE PRICE PAID IS FINAL AND NO PRICE DIFFERENCE CAN BE REFUNDED RETROSPECTIVELY IN THE EVENT A COURSE PRICE REDUCTION OR SUBSEQUENT OFFER OCCURS. CASH & CARD PAYMENTS CAN BE TAKEN AT BLADE STUDIO.

REFUNDS

ALL COURSE FEES ARE NON-REFUNDABLE AND NON-TRANSFERABLE. BLADE ACADEMY IS UNABLE TO OFFER REFUNDS FOR CANCELLATIONS OUTSIDE OF OUR CONTROL. SUCH SITUATIONS MAY BE FLOODING, ADVERSE WEATHER CONDITIONS, TORRENTIAL RAINS AND STORMS, TRAFFIC ISSUES, INDUSTRIAL ACTIONS OR TERRORIST ATTACKS. IN THE EVENT THAT ANY OF THE AFOREMENTIONED SITUATIONS TAKE PLACE, AN ALTERNATIVE TRAINING DATE WILL BE OFFERED. PLEASE NOTE, BLADE ACADEMY CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OF INCOME, ACCOMMODATION/TRAVELLING COSTS CLIENTS MAY INCUR DUE TO THE CANCELLATION OF COURSES.

BOOKING, COURSE CANCELLATION & TRAINING DATE CHANGES

BOOKING CONFIRMATION

WHETHER YOU BOOK A TRAINING COURSE ONLINE OR OVER THE PHONE, YOU WILL RECEIVE A CONFIRMATION EMAIL WITHIN 48 HOURS TO CONFIRM YOUR BOOKING. PLEASE NOTE, NO BOOKING IS CONFIRMED UNTIL AN EMAIL IS RECEIVED. A PAYMENT RECEIPT DOES NOT CONSTITUTE A BOOKING, ONLY THE CONFIRMATION EMAIL. IF YOU HAVE NOT RECEIVED CONFIRMATION WITHIN 48 HOURS OF BOOKING, PLEASE CALL BLADE ACADMY ON 0191 5191177 OR EMAIL TRAINING@BLADE-ACADEMY.CO.UK IF THE COURSE YOU WISH TO BOOK IS DUE TO START LESS THAN 48 HOURS PRIOR TO YOUR BOOKING, PLEASE CALL US DIRECTLY OR ALTERNATIVELY EMAIL BLADEBOLDON@GMAIL.COM. WE CAN THEN FAST-TRACK YOUR BOOKING AND SEND AN EMAIL TO CONFIRM AS SOON AS YOUR PAYMENT HAS CLEARED. PAYMENT RECEIPTS ARE AVAILABLE UPON REQUEST UP TO 12 MONTHS AFTER THE COURSE DATE. PLEASE NOTE, THAT ONLY VAT REGISTERED BUSINESSES CAN BE ISSUED WITH A VAT RECEIPT OR INVOICE (FOR LEGAL REASONS)

RESCHEDULING REQUESTS & FEES

BLADE ACADEMY WILL CONSIDER EACH RESCHEDULING REQUEST ON ITS MERITS. IT IS AT THE ACADEMY’S DISCRETION AS TO WHETHER THEY GRANT A RESCHEDULING REQUEST. PROOF OF REASON MAY BE REQUESTED. IF BLADE ACADEMY DEEMS THE REASON VALID, AN ADMINISTRATION FEE OF £50.00 PER COURSE DATE WILL BE CHARGED. WHERE NO PRIOR NOTICE OF NON-ATTENDANCE IS GIVEN, THIS WILL RESULT IN A FULL LOSS OF COURSE FEES. WHERE RESCHEDULING IS AGREED, BUT AN IMMEDIATE RESCHEDULING DATE ISN’T POSSIBLE, A CREDIT FOR ALL OR PART OF THE COURSE FEE MAY BE PLACED ON FILE AS A GESTURE OF GOODWILL. ONCE AGAIN, THIS IS AT THE DISCRETION OF BLADE ACADEMY. CREDITS WILL BE VALID TOWARDS FULL PRICE TRAINING COURSES ONLY AND WILL BE VALID FOR 6 MONTHS FROM THE RESCHEDULING REQUEST. AFTER THIS TIME, THE COURSE FEE ON ACCOUNT WILL BE FORFEITED. PLEASE NOTE, IN NO CIRCUMSTANCES CAN COURSE FEES BE REFUNDED. WITH ALL RESCHEDULING REQUESTS, PLEASE CONTACT THE BLADE ACADEMY TEAM ON 0191 5191177 OR TRAINING@BLADE-ACADEMY.CO.UK . WE AIM TO RESPOND TO ALL CORRESPONDENCE WITHIN 24 WORKING HOURS.

COURSE BOOKINGS

PLEASE NOTE THAT BOOKINGS MADE MUST BE IN THE NAME OF THE PERSON ATTENDING THE COURSE. NO BOOKING IS TRANSFERABLE TO AN ALTERNATIVE CLIENT UNLESS THERE ARE EXTENUATING CIRCUMSTANCES. IN THE CASE THAT BASH ACADEMY DOES GRANT A TRANSFER OF NAMES, AN ADMINISTRATION FEE OF £25.00 WILL BE APPLIED. ANY CHANGES TO NAME MUST BE GIVEN 48 HOURS PRIOR TO THE COURSE DATE. IF, FOR ANY REASON, BLADE ACADEMY CANCELS THE COURSE YOU HAVE BOOKED, WE ENDEAVOUR TO GIVE AT LEAST 24 HOURS’ NOTICE TO EACH AFFECTED CLIENT AND, WHERE POSSIBLE, OFFER AN ALTERNATIVE DATE AND TIME.

GENERAL

SHOULD YOU FAIL TO ATTEND YOUR ORIGINAL TRAINING DATES FOR ANY REASON AND THE COURSE LATER BE AMENDED IN CONTENT OR REMOVED FROM OUR LIST OF COURSES OFFERED, NO REFUND WILL BE OFFERED. PLEASE NOTE, ANY COURSE FEES ON ACCOUNT CAN BE USED TOWARDS PAYMENT FOR AN ALTERNATIVE COURSE WITHIN 6 MONTHS OF THE ORIGINAL BOOKING DATE. CLIENTS WHO FAIL TO BOOK, ATTEND OR RESCHEDULE TRAINING WITHIN 6 MONTHS OF ENROLLING UPON THEIR COURSE (TAKEN FROM DATE OF PAYMENT) WILL LOSE ANY COURSE FEES ON ACCOUNT. IN THESE CIRCUMSTANCES, WE CANNOT OFFER ANY REFUNDS OR FURTHER CREDITS.

MINIMUM STUDENT AGE

DUE TO RESTRICTIONS IN PUBLIC LIABILITY INSURANCE, WE ARE ONLY ABLE TO ACCEPT CLIENTS WHO ARE AGED 18 YEARS OR OVER FOR OUR SPMU TRAINING COURSES.

SPECIFIC NEEDS/MEDICAL CONDITIONS

OUR COURSES AIM TO BE AS ALL-INCLUSIVE AS POSSIBLE, BUT OUR INSURANCE STIPULATES A NUMBER OF FACTORS TO CONSIDER REGARDING MEDICAL CONDITIONS. WITH THIS IN MIND, PLEASE MAKE US AWARE OF ANYTHING THAT YOU BELIEVE MAY AFFECT YOUR PRACTICAL TRAINING. PLEASE NOTE, WE DO NOT RECOMMEND THAT CLIENTS WHO ARE UNDER 12 WEEKS OR OVER 32 WEEKS PREGNANT TAKE PART IN ANY TRAINING. WE ASK THAT ALL MEDICAL CONDITIONS ARE DISCLOSED AT THE TIME OF BOOKING. PLEASE REST ASSURED THAT THESE WILL BE DEALT WITH IN THE STRICTEST OF CONFIDENCE. SOME CONDITIONS MAY HINDER THE ABILITY FOR A CLIENT TO PARTICIPATE FULLY AND AS AN IMPORTANT PART OF TRAINING IS TO DELIVER AND RECEIVE TREATMENTS, IF A MEDICAL CONDITION PREVENTS THIS IT MAY RESULT IN BEING REFUSED ACCESS OR NOT BEING ACCREDITED. WE WILL, OF COURSE, MAKE ADJUSTMENTS WHERE POSSIBLE AND PRACTICAL TO ACCOMMODATE SPECIFIC MEDICAL CONDITIONS, BUT PLEASE BE AWARE THAT A MEDICAL CERTIFICATE MAY BE REQUESTED AND REQUIRED IN LINE WITH OUR INSURANCE OBLIGATIONS. WHERE STUDENTS ARE UNABLE TO RECEIVE TREATMENTS FOR MEDICAL REASONS, A FEMALE MODEL MAY BE REQUESTED TO BE PROVIDED BY THE STUDENT FOR EACH TRAINING DAY – THIS MAY ATTRACT AN ADDITIONAL CHARGE. FAILURE TO DISCLOSE KNOWN MEDICAL CONDITIONS OR TO PROVIDE A FEMALE MODEL IF REQUIRED, WHICH PROHIBIT PARTICIPATION IN A TRAINING COURSE MAY RESULT IN A LOSS OF COURSE FEES.

SPECIAL EDUCATIONAL NEEDS TRAINING

PLEASE MAKE US AWARE OF ANY PARTICULAR LEARNING REQUIREMENTS YOU MAY HAVE. THIS WILL ALLOW US TO ALTER PLANS AND MAKE YOUR PRACTICAL TRAINING RUN AS SMOOTHLY AS POSSIBLE. WE ALWAYS ENDEAVOUR TO INCLUDE CLIENTS WITH SPECIAL REQUIREMENTS WITHIN OUR MAIN COURSE DELIVERY. HOWEVER, WE APPRECIATE THAT THIS MAY NOT BE APPROPRIATE FOR ALL AND THAT THOSE WITH SPECIFIC NEEDS BENEFIT FROM TAILORED TRAINING ON A ONE TO ONE BASIS. WE CAN GUIDE YOU ON WHICH COURSES MAY BE BEST DESIGNED FOR YOU WHERE POSSIBLE ADJUSTMENTS OR SPECIAL ARRANGEMENTS WILL BE CONSIDERED. PLEASE NOTE, AN ADDITIONAL COST WILL APPLY FOR ONE TO ONE TRAINING.

ON THE DAY OF YOUR COURSE

FOR FULL DAY COURSES, PLEASE BRING FOOD AND WATER; KITCHEN FACILITIES AND TOILET FACILITIES ARE ALSO AVAILABLE. LATE ARRIVALS (BEFORE THE COURSE STARTS, AFTER LUNCH OR BREAKS) MAY BE ACCEPTED OR REFUSED ENTRY – THIS IS AT THE DISCRETION OF THE TRAINER ON THE DAY OR THE BLADE ACADEMY TEAM. THIS POLICY IS IN PLACE TO REDUCE DISRUPTION TO ALL OTHER STUDENTS ON THE COURSE. IN THE EVENT THAT YOU ARE LATE ARRIVING IN THE MORNING AND DENIED ENTRY, PLEASE CONTACT BLADE ACADEMY DIRECTLY ON 0191 5191177 OR TRAINING@BLADE-ACADEMY.CO.UK. PLEASE NOTE AN ADMINISTRATION FEE OF £50.00 WILL APPLY TO RESCHEDULE YOUR TRAINING. IF YOU ARE LATE RETURNING FROM LUNCH OR BREAKS AND DENIED RE-ENTRY TO THE COURSE, YOU WILL BE UNABLE TO COMPLETE YOUR COURSE AND WILL LOSE ALL FEES.  ALL STUDENTS MUST ATTEND THE FULL DAY’S TRAINING. SHOULD YOU CHOOSE OR NEED TO LEAVE A COURSE BEFORE THE COURSE CONCLUDES, YOU WILL LOSE ANY COURSE FEES AND MAY NOT ACHIEVE YOUR ACCREDITATION.

SMOKING IS NOT ALLOWED IN THE BUILDING OR NEAR THE EXITS. YOUR TUTOR WILL DIRECT YOU TO THE DESIGNATED SMOKING AREA ON SITE.

DURING TRAINING

DEPENDING ON THE COURSE, YOU WILL EITHER BE EXPECTED TO I) GIVE AND RECEIVE TREATMENTS OR II) BRING YOUR OWN MODEL. PLEASE SEE THE FULL INFO OF YOUR COURSE AT WWW.BLADE-ACADEMY.CO.UK WHICH WILL STIPULATE SPECIFIC REQUIREMENTS UNDER THE 'COURSES' PAGE.

MODELS

IF YOUR CHOSEN COURSE REQUIRES A LIVE MODEL, PLEASE BE FULLY AWARE THAT IT IS YOUR RESPONSIBILITY IF YOU HAVE AGREED TO SOURCE THIS PERSON AND ENSURE THAT THEY ARE SUITABLE, I.E. NO CONTRAINDICATIONS OR CONDITIONS THAT WILL INTERFERE WITH THEIR ABILITY TO RECEIVE THE TREATMENT. YOU WILL ALSO BE RESPONSIBLE FOR ENSURING THAT YOUR MODEL IS PUNCTUAL AND HAS BEEN PATCH TESTED 24-48 HOURS BEFORE THE COURSE START DATE, FAILURE ON EITHER PART WILL AFFECT YOUR ABILITY TO PASS THE COURSE. IF YOUR MODEL DOES NOT ATTEND ON THE DAY OF THE COURSE OR HAS NOT BEEN PATCH TESTED YOU WILL NOT BE ABLE TO COMPLETE THE COURSE AND ALL FEES WILL BE FORFEITED.

PATCH TESTS

IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOUR MODEL IS PATCH TESTED A MINIMUM OF 24-48 HOURS BEFORE THE COURSE START DATE. YOU CAN ARRANGE PATCH TESTS BY FOLLOWING THIS LINK. IF YOU ARE REQUIRED TO RECEIVE TREATMENTS, IT IS YOUR RESPONSIBILITY TO BOOK A PATCH TEST WITH BASH ACADEMY 24-48 HOURS BEFORE THE COURSE START DATE. FAILURE TO CARRY OUT THE PATCH TEST WILL RESULT IN FAILURE OF THE COURSE AND FORFEIT OF ALL COURSE FEES.

DISCRIMINATION, EQUALITY AND BULLYING

OUR COMPANY POLICY IS TO BE INCLUSIVE OF ALL, SO WE HAVE NO RESTRICTIONS ON WHO ATTENDS OUR COURSES. WITH THAT IN MIND, YOU MAY FIND THAT YOU ARE INVOLVED IN A MIXED SEX GROUP. WHERE, FOR WHATEVER REASON, YOU REQUIRE TRAINING IN A SAME SEX ENVIRONMENT, PLEASE CALL OR EMAIL US BEFORE YOU BOOK THE COURSE, SO WE CAN ACCOMMODATE YOUR NEEDS. WE TAKE ALL PERSONAL REQUESTS VERY SERIOUSLY, AND ALWAYS ENDEAVOUR TO ENSURE EVERY CLIENT FEELS COMFORTABLE THROUGHOUT THEIR TRAINING.

AS ALL COURSES ARE TAUGHT IN ENGLISH, WE ASK THAT CLIENTS HAVE A STRONG COMMAND OF THE ENGLISH LANGUAGE (BOTH WRITTEN AND SPOKEN). THIS ENABLES YOUR COURSE TEACHER TO FAIRLY ASSESS A CLIENT’S COMPETENCE TO ACHIEVE ANY ACCREDITATION. IF CLIENTS WISHING TO TRAIN FEEL THEY MAY EXPERIENCE ISSUES DUE TO LANGUAGE DIFFICULTIES, PLEASE ADVISE AT THE TIME OF BOOKING (VIA PHONE OR EMAIL) AS WE WILL TRY TO ACCOMMODATE YOU THROUGH ONE TO ONE TRAINING. PLEASE NOTE, ADDITIONAL COSTS APPLY FOR THESE TYPES OF TRAINING (SEE OUR COURSE PAGES FOR PRICES). ANY CLIENT SIGNING UP FOR A COURSE WITHOUT SHARING LANGUAGE CHALLENGES AND ULTIMATELY AREN’T ABLE TO PARTICIPATE OR UNDERSTAND THE TEACHING COMPREHENSIVELY MAY BE REFUSED ACCREDITATION WHICH WOULD UNFORTUNATELY MEAN ANY COURSE FEES PAID BE FORFEITED.

DISCRIMINATION AGAINST STAFF, TUTORS OR OTHER LEARNERS IS TAKEN VERY SERIOUSLY AND WILL RESULT IN YOU BEING ASKED TO LEAVE THE COURSE, WITHOUT REFUND. WE TRY OUR BEST TO ENSURE THAT OUR TEACHING STYLES ARE FULLY INCLUSIVE AND ADAPTIVE FOR EVERY LEARNER AND ENDEAVOUR TO MEET EACH INDIVIDUAL LEARNERS NEEDS. FOR THIS REASON WE ASK EVERY LEARNER TO BE TOLERANT OF EACH OTHER AND PATIENT OF DIFFERENT ABILITIES WITHIN THE GROUP. IF YOU NOTICE ANOTHER LEARNER WHO IS STRUGGLING, PLEASE LET YOUR TUTOR KNOW DISCREETLY.

ANY DISCRIMINATORY OR BULLYING BEHAVIOUR WILL NOT BE TOLERATED. DISCRIMINATION IS TREATING ANOTHER LEARNER DIFFERENTLY BECAUSE OF THEIR AGE, SEX, RACE, DISABILITY OR APPEARANCE. DISCUSSIONS WILL BE A PART OF YOUR COURSE; PLEASE RESPECT EACH INDIVIDUAL OPINION AND ALLOW EVERYONE TO PARTICIPATE EQUALLY. ANYONE DEEMED TO BE NOT FOLLOWING OUR TERMS AND CONDITIONS WILL BE ASKED TO LEAVE THE COURSE WITHOUT REFUND.

USE OF PHONES/CAMERAS FOR PHOTOGRAPHY OR VIDEO IS NOT PERMITTED DURING TRAINING COURSES. DETAILED TRAINING NOTES ARE PROVIDED AT THE TIME OF BOOKING. OUR POST COURSE SUPPORT IS SOMETHING WE PRIDE OURSELVES ON, AND AS SUCH WE ARE ALWAYS ON HAND TO ASSIST WITH ANY QUERIES FOLLOWING YOUR TRAINING, THEREFORE RECORDING COURSE CONTENT SHOULD NOT BE REQUIRED. PLEASE NOTE, TUTORS MAY OCCASIONALLY TAKE PHOTOS OR VIDEOS DURING TRAINING COURSES, BUT THIS WILL ONLY TAKE PLACE WITH THE PRIOR CONSENT OF ALL CLIENTS TAKING PART ON THAT COURSE. HOW IMAGES ARE USED WILL BE DISCUSSED ON THE DAY, BUT USUALLY THIS WILL BE FOR MARKETING PURPOSES. IF YOU CANNOT BE PHOTOGRAPHED FOR RELIGIOUS OR SAFETY REASONS PLEASE MAKE YOUR TUTOR FULLY AWARE AS SOON AS POSSIBLE.

COURSE & EQUIPMENT INFORMATION

STARTER KITS

IF YOUR COURSE REQUIRES A STARTER KIT IT WILL ALWAYS BE CLEARLY STATED IN THE COURSE INFORMATION OF WHAT IS AND ISN'T INCLUDED. IF YOU ATTEND WITHOUT THE CORRECT EQUIPMENT YOU MAY BE DENIED ENTRY TO THE COURSE, WITHOUT REFUND. OUR STARTER KITS ARE AVAILABLE FOR YOU TO PURCHASE AT A DISCOUNTED RATE WHEN PURCHASED ALONGSIDE A COURSE. HOWEVER, WE ARE HAPPY FOR YOU TO USE ANOTHER BRAND AS LONG AS IT HAS ALL OF THE ITEMS LISTED IN OUR KIT. THE KITS ARE INTENDED FOR TRAINING AND YOU MAY NEED TO PURCHASE ADDITIONAL ITEMS AS YOU PROGRESS.

BEAUTY INSURANCE (PUBLIC LIABILITY INSURANCE)

FOLLOWING YOUR PRACTICAL TRAINING, YOU WILL RECEIVE A BLADE ACADEMY QUALIFICATION ON CERTIFICATE (AS DISCUSSED BELOW) WHICH WILL ALLOW YOU TO APPLY FOR BEAUTY INSURANCE TO BEGIN WORKING ON MEMBERS OF THE PUBLIC. THIS COVERS YOU TO BEGIN WORKING ON A SELF-EMPLOYED BASIS AND TO TAKE PAYMENTS SHOULD YOU WISH.IF YOU WOULD LIKE TO RECEIVE A DIGITAL COPY ON EMAIL PLEASE LET YOUR TUTOR KNOW OR CONTACT US SO WE CAN GET THIS SENT OVER FOR YOU. 

WE HIGHLY RECOMMEND SALON GOLD OR INSYNC INSURANCE. PLEASE NOTE IF YOU WISH TO OBTAIN COVER WITH A SPECIFIC INSURER, YOU MUST CHECK WITH THE INSURER PRIOR TO BOOKING YOUR COURSE THAT THEY WILL ACCEPT OUR DIPLOMA. INSURERS WORK TO THEIR OWN DISCRETION OVER PREFERRED TRAINING PROVIDERS AND THIS IS BEYOND OUR CONTROL. IF YOU HOLD AN EXISTING POLICY, YOU ARE RESPONSIBLE TO ENSURE THE INSURANCE PROVIDER WILL EXTEND YOUR COVER TO INCLUDE THE NEW TREATMENT(S) AND FOR COVERING ANY COST TO MAKE CHANGES. BLADE ACADEMY CANNOT ACCEPT RESPONSIBILITY FOR ISSUES RESULTING WITH INSURANCE COMPANIES WHERE STUDENTS FAIL TO CHECK THIS PRIOR TO BOOKING. IF WORKING SELF-EMPLOYED, YOU MUST ALSO ENSURE YOU REGISTER WITH HMRC REGARDING ANY TAX/NATIONAL INSURANCE APPLICABLE TO ANY INCOME EARNED ON THIS BASIS. IF INTENDING TO RUN A BUSINESS FROM WITHIN YOUR HOME, YOU MUST CHECK YOUR MORTGAGE / DEEDS / TENANCY TO ENSURE THERE ARE NO CLAUSES TO THIS. YOU MAY ALSO NEED TO ENQUIRE WITH YOUR LOCAL COUNCIL IF SEEKING TO CHANGE THE USE OF AN AREA OF YOUR HOME OR TO OPEN BUSINESS PREMISES TO CHECK THEIR REQUIREMENTS AND IF ANY SPECIAL TREATMENTS LOCAL AUTHORITY LICENSING IS APPLICABLE. WE RECOMMEND CHECKING THESE FACTORS PRIOR TO BOOKING TO ENABLE YOU TO MAKE SUITABLE PLANS FOR YOUR NEW CAREER.

ACCREDITATION QUALIFICATIONS & CERTIFICATES

DEPENDING ON YOUR COURSE, THE CERTIFICATE WILL EITHER BE GIVEN IN PERSON ON THE DAY OR SENT BY EMAIL OIN COMPLETION OF THE COURSE. CERTIFICATES ARE PROVIDED TO MEET THE NEEDS OF INSURANCE PROVIDERS. SHOULD YOU FAIL TO RECEIVE YOUR CERTIFICATE PLEASE LET US KNOW AS SOON AS POSSIBLE BY EMAIL TRAINING@BLADE-ACADEMY.CO.UK. IT IS YOUR RESPONSIBILITY TO LET US KNOW WITHIN 30 DAYS OF THE COURSE IF YOU HAVEN’T RECEIVED YOUR CERTIFICATE, BEYOND THIS TIME THE BELOW FEES WILL APPLY. IF YOU REQUIRE YOUR NAME TO BE CHANGED ON YOUR CERTIFICATE WE WILL REQUIRE THE RELEVANT EVIDENCE AND FEE. REPLACEMENT CERTIFICATES (SENT BY EMAIL OR HARD COPY BY POST) FOR TRAINING COMPLETED MORE THAN 30 DAYS AGO IS £30 PER CERTIFICATE. ONCE YOUR PAYMENT IS RECEIVED, YOUR REQUEST WILL BE PROCESSED AND YOUR CERTIFICATE(S) SENT TO YOU WITHIN 5 WORKING DAYS.

COMPLAINTS

BLADE IS COMMITTED TO PROVIDING EXCELLENT TRAINING TO ALL OF OUR CLIENTS. THEREFORE, IF YOU HAVE ANY CONCERNS ON THE DAY OF YOUR TRAINING, PLEASE RAISE THIS DIRECTLY WITH YOUR TRAINER AS MOST CONCERNS CAN BE OVERCOME THIS WAY. IF HOWEVER, YOU DO NOT FEEL YOU CAN BROACH THIS WITH YOUR TRAINER, PLEASE EMAIL TRAINING@BLADE-ACADEMY.CO.UK WITH THE DETAILS OF THE DIFFICULTY OR ISSUE YOU FACED. WE ASK THAT ANY EMAIL OF THIS NATURE IS RECEIVED IN WRITING WITHIN 5 DAYS OF YOUR TRAINING COURSE. IF YOU WOULD LIKE TO POST YOUR CONCERN IN THE POST, PLEASE SEND TO BLADE STUDIO, 1C STATION APPROACH, EAST BOLDON, NE36 0AB. ANYTHING RAISED WILL ALWAYS BE DEALT WITH BY MANAGEMENT IN THE STRICTEST OF CONFIDENCE. PLEASE REST ASSURED, WE TAKE ANY FEEDBACK VERY SERIOUSLY AND THEREFORE ALL COMPLAINTS ARE INVESTIGATED APPROPRIATELY AND THOROUGHLY. WE AIM TO RESPOND TO ALL SUCH CORRESPONDENCE WITHIN 5 WORKING DAYS.

FOR GENERAL ENQUIRIES PLEASE CONTACT:

TRAINING@BLADE-ACADEMY.CO.UK OR CALL BLADE ON 0191 5191177

BLADE ACADEMY CANNOT BE HELD RESPONSIBLE FOR ANY LOSS, DAMAGE TO OR THEFT OF PERSONAL PROPERTY OR VEHICLES WHILST ON SITE. WE THEREFORE ENCOURAGE CLIENTS TO LEAVE ALL VALUABLES AT HOME AND BE AWARE OF THE LOCATION OF THEIR BELONGINGS THROUGHOUT THE DAY. ANY PROPERTY FOUND AFTER A TRAINING COURSE WILL BE RETAINED FOR 14 DAYS, FOLLOWING WHICH IT WILL BE DISPOSED AS APPROPRIATE. STUDENTS ARE RESPONSIBLE FOR COLLECTION OF LOST ITEMS FROM SITE, OR BY ARRANGING AND PAYING FOR IT TO BE POSTED BACK TO YOU.